We offer free shipping to orders delivering to countries covered by Hong Kong Post e-Express service. Delivery time from 7 to 14 days, varies with destinations and global freight status. Please check their official website for more information and tracking.
https://www.hongkongpost.hk/en/sending_mail/international/air/eexpress/index.html
In normal circumstances, we ship on Mon-Fri except on public holidays in Hong Kong. Please allow 1-2 working days before delivery for parcel preparation.
https://www.gov.hk/en/about/abouthk/holiday/2023.htm
If you are not satisfied with a part or with the entire order received, you have a period of 14 days from the reception of your order to inform us of your intention to return it. Returned product(s) should be kept intact with original packaging. Initial delivery cost will be deducted from the amount of reimbursement. Please send an e-mail to cs@mokandcompany.com for further process.
